Insights

  • The Power of Visitors to Small Towns

    The Power of Visitors to Small Towns

    David says… Most travel and tourism professionals have a pretty solid grasp of the economic impact of travel and tourism. But average residents, local officials and surprisingly many individuals employed in hospitality-related positions often have no idea how much of an economic and quality-of-life contributor overnight visitors are to their community.

    READ MORE

  • Why Now Is the Time to Refresh Your Photography

    Why Now Is the Time to Refresh Your Photography

    Camille says… Some photos we just recently found appropriate and exciting feel out of touch today. Times have obviously changed, and many of the images used previously to promote places will need to as well. As many DMOs work to replace some beloved content with “new normal” messaging, we've provided some guidance to help you curate photos that speak to the concerns of travelers today. Read time: 4 minutes

    READ MORE

  • Email Marketing Best Practices

    Email Marketing Best Practices

    David says… We’ve executed numerous email campaigns and have learned what works when it comes to engaging with readers on a regular basis. Here we share some best practices for email marketing. Read time: six minutes

    READ MORE

  • Key Elements of a Destination in 2021, Part 5: Amenities

    Key Elements of a Destination in 2021, Part 5: Amenities

    Stamp says… In the final installment of this five-part series, we take a look at the role amenities play in shaping the visitor experience and how your DMO can leverage them to encourage return visits and positive word of mouth. Read time: six minutes 

    READ MORE

  • Key Elements of a Destination in 2021, Part 4: Activities

    Key Elements of a Destination in 2021, Part 4: Activities

    Stamp says… As your DMO assesses what activities it has to offer its visitors, strategize within the framework of what visitors can expect to experience—not just what they can do—while visiting your city. Read time: 6 minutes

    READ MORE

  • Key Elements of a Destination in 2021, Part 3: Attractions

    Key Elements of a Destination in 2021, Part 3: Attractions

    Stamp says… Attractions are (obviously) a central part of your destination’s identity, and marketing them appropriately is important for maximizing tourism and travel’s impact on the economy of your place. Read time: under 3 minutes

    READ MORE

  • Key Elements of a Destination in 2021, Part 2: Accommodations

    Key Elements of a Destination in 2021, Part 2: Accommodations

    Stamp says… In the second installment of this series, we take a look at the role accommodations play in managing visitor expectations and contributing to the local economy of a destination Read time: three minutes

    READ MORE

  • Key Elements of a Destination in 2021, Part 1: Access

    Key Elements of a Destination in 2021, Part 1: Access

    Stamp says… Tourism experts agree that there are fundamental expectations your DMO must meet in order for visitors to plan to visit your destination, return with friends or family, and recommend their experience to others. Read time: under 4 minutes

    READ MORE

  • Leverage Road Trips to Help Rebuild

    Leverage Road Trips to Help Rebuild

    David says… There is so much of our country that remains undiscovered among our fellow Americans that there is literally a world of opportunities within driving distance of most US travelers. And as many of us look to continue observing social distancing precautions as we travel, the resurgence of great American road trips has the potential to be a promising option for travelers and destinations alike. Read time: five minutes

    READ MORE

  • Moving Your Brand Forward—What Comes Next?

    Moving Your Brand Forward—What Comes Next?

    Leigh says… Shed light on how brands can drive situation-sensitive yet purpose-led growth in this unprecedented time. Guidelines from the American Advertising Federation’s webinar: "Weathering the Storm: Brand Management in the COVID-19 Era". Read time: four minutes

    READ MORE